na33 Deposit Guide: Cash In With bKash, Nagad or Rocket

Read this once and you can move money from a mobile wallet or a bank account into your na33 balance without guessing which button to press. Below are all five cash-in channels, the ৳400 floor, the 5-minute credit window, and the exact fixes for a top-up that leaves your wallet but never reaches your balance.

Minimum deposit
৳400
Credit time
5 min
Cash-out time
17 min
Support
24/7 Live Chat

18+ · Play Responsibly

Cash-in channels that work from Bangladesh

Create an account

Five channels sit inside the cashier. bKash and Nagad carry most of the traffic, because almost every phone in Dhaka, Chattogram or Sylhet already has one of them installed and funded. Rocket and Upay cover the rest of the wallet users, including people who opened an account years ago and never switched. Bank transfer is there for players who keep their money in a savings account and would rather not move it into a wallet first.

  • bKash The default wallet for most players. Merchant payment inside the app. Deposit 5 min · Withdrawal 17 min Minimum ৳400
  • Nagad Second most common. The app route clears fastest on mobile data. Deposit 5 min · Withdrawal 17 min Minimum ৳400
  • Rocket Still works over the USSD menu when the app store will not load. Deposit 5 min · Withdrawal 17 min Minimum ৳400
  • Upay Same merchant flow as bKash, with its own PIN and statement. Deposit 5 min · Withdrawal 17 min Minimum ৳400
  • Bank Transfer Straight from your bank app. No wallet in the middle. Deposit 5 min · Withdrawal 17 min Minimum ৳400

Every channel credits in 5 minutes once the payment is confirmed on the sending side, and cash-outs leave in 17 minutes. A single deposit starts at ৳400, so decide the amount before you open the wallet app. The receiving number is never typed from memory: tap Deposit, pick a channel, and the cashier shows the number and the exact amount to send.

na33 deposit steps, start to finish

Log in

The flow is the same for all five channels. Wallet apps change the wording of their buttons, but the order of the five steps below does not change, whether you are on a bus in Mirpur or at home on wifi.

  1. Sign in and open the cashier

    Log in with your phone number and password, then tap Deposit on the top bar. Your balance and the five channels appear on one screen.

  2. Pick one channel

    Choose bKash, Nagad, Rocket, Upay or Bank Transfer. The next screen shows the receiving number, the amount field and a countdown timer.

  3. Type the amount

    Enter ৳400 or more. The cashier refuses anything under the floor, so the payment cannot get lost for being too small.

  4. Pay inside the wallet

    Open the wallet app, paste the number the cashier gave you, send the amount and confirm with your PIN. The screen ends in a transaction ID.

  5. Paste the ID and submit

    Copy the TrxID, return to the cashier, paste it in the confirm field and submit. The balance updates within 5 minutes.

Each wallet, one at a time

What to play

Every wallet app names the same action differently. bKash calls it Payment, Nagad and Upay keep a merchant option one level deeper, and Rocket still works from a USSD menu. Find your channel below and follow the short route through it.

bKash

  1. Open bKash and tap Payment. Do not use Send Money, which goes to a person rather than a cashier.
  2. Paste the number from the na33 cashier into the receiver box.
  3. Type your amount (৳400 or more), tap Confirm and enter your PIN.
  4. Copy the TrxID from the success screen and paste it back into the cashier.

If bKash asks for a reference, write na33 deposit. It only shows on your own statement, and it makes a later search easier.

Nagad

  1. Open Nagad and go to the merchant payment option inside the app.
  2. Enter the receiving number shown in the cashier, then the amount.
  3. Confirm with your Nagad PIN and wait for the success message.
  4. Copy the TxnID and submit it in the cashier before the timer runs out.

Nagad sometimes holds a payment at the review stage. If the app shows pending, wait for it to clear rather than sending the money twice.

Rocket

  1. Dial *322# or open the Rocket app, whichever loads faster on your phone.
  2. Choose the bill payment option and enter the number from the cashier.
  3. Type the amount and confirm with your PIN.
  4. Note the TxnID from the SMS and paste it into the cashier.

Rocket is the channel most players fall back on when a cheap handset will not run the app store, so keep the SMS until the balance moves.

Upay

  1. Open Upay and tap Payment on the home screen.
  2. Paste the number from the cashier, then enter ৳400 or more.
  3. Confirm with your Upay PIN.
  4. Copy the transaction ID and submit it in the cashier.

Upay keeps a full statement inside the app, which is the easiest place to find an ID you forgot to copy.

Bank Transfer

  1. Log into your bank app and choose fund transfer to another account.
  2. Copy the account number and routing details exactly as the cashier shows them, without retyping a digit.
  3. Put your na33 phone number in the reference field so the payment can be matched to your account.
  4. Save the transfer reference number and submit it in the cashier.

Send from an account in your own name. A transfer from a relative's account still arrives, but matching it to your balance takes longer because the names do not line up.

When the wallet says sent and the balance says zero

Cash-out guide

Nearly every stuck deposit comes from a step that was skipped between the wallet and the cashier, not from money disappearing. Work down this list before you call support, and keep the transaction ID from the wallet ready either way.

What you see Why it happens What to do
Wallet shows success, balance stays the same The transaction ID was never pasted into the cashier, or the cashier screen closed before you submitted it. Open Deposit, paste the ID in the confirm field and submit. Do not send the money a second time.
The cashier rejects the amount You typed less than the ৳400 minimum. Send a new deposit of ৳400 or more, or chat with support and give them the ID of the small payment.
Invalid transaction ID error A character is missing, or a space came along with the paste. Copy the ID again from the wallet history, not from a screenshot, and paste it clean.
Money went to a different number The number was typed by hand instead of copied from the cashier. Stop there. Open live chat with the ID and the number you paid, and let the team trace it.
Payment sits at processing The wallet network is congested, usually around a match kick-off or a salary day. Wait for the wallet to finish, then submit the ID. Repeating the payment doubles your deposit.
Two identical deposits appear The confirm button was tapped twice on the cashier screen. Check the balance again after 5 minutes. Anything extra sits there as a normal deposit for play.

Live chat runs 24/7 and is the fastest route for anything the table does not cover. Have three things ready before you write: the amount, the channel name, and the transaction ID. Screenshots help, but the ID is what gets the payment found.

Player confirming a bKash payment on a phone next to an na33 cashier screen

Depositing from the na33 app instead

The app runs the same cashier in a phone frame, with one useful difference: it remembers the amount you used last time and keeps the wallet number on screen while you switch apps. On a handset with little memory, that saves a reload at the exact moment you are copying a transaction ID.

The Android build is version 3.3.5, 58 MB, free, and runs on Android 6.0 and above. It was last updated on 13 November 2026. Install it, sign in with the same account, and the Deposit button sits in the same place on the bottom bar.

If the app will not open after an update, deposit through the browser once and report it in live chat. Your balance is shared between both, so nothing is stuck on one side.

Get the App

Your first top-up and the 185% boost

All bonuses

Questions that come up at the cashier

Full help centre

Sending money

When something breaks

After the deposit

What is the smallest deposit na33 accepts?

৳400 per deposit. The cashier refuses lower amounts at the entry field, so a small payment made straight from the wallet has nowhere to be matched. If you already sent less, keep the transaction ID and give it to live chat instead of sending a second payment.

How fast does bKash money reach my balance?

Five minutes after the transaction ID is submitted in the cashier. The wallet usually confirms in under a minute, and the wait is on the cashier side, which checks the ID against the payment. If ten minutes pass with no change, resubmit the ID once, then open live chat with the same ID.

Can I deposit from a friend's Nagad account?

The payment will still arrive, but matching it to your account is slower because the wallet name does not match the account name. Use a wallet registered in your own name, and add a note in live chat if you have no choice, so the team knows where the money came from before you request a cash-out.

Do I have to send the transaction ID every time?

Yes for the four wallet channels. The ID is how the cashier ties a payment in a wallet statement to your account, and there is no other reliable link. Bank transfers work the same way with the transfer reference number instead of a wallet ID.

What happens if I close the cashier before paying?

Start a fresh deposit request rather than paying an old number from a screenshot. The receiving details on a closed screen may no longer be live, and a payment to an expired number is the slowest kind to trace. The new request takes a few seconds to generate.

Which games can I open right after depositing?

Everything in the lobby, all 2,400 titles from JDB, Evolution, Habanero, CQ9 and Ezugi, so there is no separate wallet for slots and live tables. Popular starting points are Dragon and Tiger, Mahjong Ways and Shaolin Soccer, with stakes from ৳1 on some games. The casino page lists what each one pays back over time.

How soon can I take money out?

Cash-outs start at ৳500 and usually land in 17 minutes. Your first withdrawal can take up to an hour because the account details are checked once, and a review of your ID card, passport or driving licence takes about 6 hours if documents are requested. The daily ceiling on the base level is ৳205,000.

Is a deposit from the app handled the same way?

Exactly the same. The app opens the same cashier with the same five channels, the same ৳400 floor and the same 5-minute credit. The only difference is that the app keeps your last amount and the wallet number visible while you switch to bKash or Nagad to pay.

I paid twice by mistake. Can I get one payment back?

Both payments will credit to your balance, so the money is not lost. If the second one was unintended, open live chat with both transaction IDs before you play through either amount, and the team will explain what can be adjusted. Do not send a third deposit to fix it.

Put the first deposit in and the rest is routine

Create the account, send ৳400 or more through bKash, Nagad, Rocket or Upay, and the balance is ready in 5 minutes. If you already have an account, log in and open the cashier.

Register Now Log In Download the App